Frequenctly Asked Questions - SHIP INDUS

Frequently asked question for shipping overseas.

Yes, our application creates a UPS Label. You can use this label to ship your packages to our warehouse (visit any UPS location to drop off the package). Once your package arrives at our warehouse, we will send your package in the next available scheduled shipment.

We calculate rate based on either the net weight or dimensional weight of the package (whichever is greater). The dimensional weight can be determined by
DIM weight = (Length * Width * Height) / 139 (all in inches will give you the pounds. If measuring in Centimeters, then divide by 5000 will give you the kilogram)

Each country rate per LB is different. Perform a quote to view the rates.

- We calculate minimum 3 LBS per shipment.

You can send any number of packages in one shipment. Please note the following.

Each Packages can be max 150 pounds.
Each Packages can be up to 165 inches in length and girth combined.
Each Packages can be up to 108 inches in length.
Each Packages with a large size-to-weight ratio require special pricing and dimensional weight calculations. Contact us first before sending your package.

Yes, you can have it delivered directly to our warehouse. Contact us first to make the arrangement and we will instruct you how to proceed.

You will be provided with a tracking number.
You can visit our website and enter the tracking number or sign-in to your account and view the tracking information on the dashboard.